
















INSTA360 ONE X2 POCKET 360 MOTOVLOGGING STEADY CAM Camera Waterproof 5.7K 30fps
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
The Insta360 One X2 is the evolution of one of the most spectacular film cameras you will find. A model designed so that you can have the best images of your holidays and that you can find in Powerplanetonline. We know it, we are specialists in bringing you everything you need to have the most spectacular images, both in video and audio. A 360º recording model that supports 5.7K resolution, the highest image quality. Plus, it has AI editing functions. Keep reading and you will know why it is one of the best pocket cameras.
Steady Cam Mode Single-Lens Stable capture
Put all of your firepower behind one lens with steady cam mode. Ultra-stable wide angle footage that's ready to share in snap.
360 Cam Mode Dual-lens 5.7k Capture
Unlock the creative freedom of 360. Capture everything and frame it later with super 5.7K resolution and h.265 encoding
Flow state Stabilization
The best Stabilization in the game. Flow state Stabilization is back with a better than ever algorithm. Throw out your gimbal and grab the pocket steady
Horizon Lock
Level the Horizon. Unlock an entirely new level of stabilization. Top horizon lock to instantly level the horizon in your steady Cam or 360 videos
Time shift
Control Time and Space. Gol ultra slow-mo or speed things up with a hype lapse. Edit your 360 or steady cam footage with ease on your phone app.
Deep track 2.0
Follow cam in your pocket. Tap or say the word to point at your target. Deep track's improved subject recognition enables you to track people, animals and other moving objects, while the algorithm keeps them center-frame
Multi view Two cameras in one
a game-changer for solo vlogger and creators a multi-cam rig can hold in one hand. adjust the field of view and zoom levels with a tap in the app.
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Functions:
- 6-axis gyroscope
- Ultra-bright Touch Screen
- Submersible up to 10 m
- Voice control
- Invisible Selfie Stick
- 4 microphones
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Battery:
- Battery capacity: 1630 mAh, 5V2A.
- Charging method: Micro-USB
- Charging time: up to 80 minutes (video at maximum quality)
- Usage time: up to 60 minutes of continuous video at 5.7K@30fps quality.
Package content
- 1 x Insta360 One X2 Standalone
- 1 x Charging Cable
- 1 x Battery
- 1 x Protective case
- 1 x Clothe