Hohem MIC-01 Wireless Lavalier Microphone - VMI Direct
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
Ang linaw ng tunog, di mo na kailangan ng setup na complicated. Plug and play lang talaga.
Ok siya pero minsan may konting delay pag medyo malayo na yung phone.
Pwede na for casual recording, pero kung pro ka baka hanap ka ng mas high-end.
Medyo limited yung range, pag lumayo ako ng sobra nawawala yung signal.
20 hours battery life, legit! Ginamit ko buong araw sa event, hindi ako nabitin.
Sobrang sulit for the price, hindi ka na lugi sa performance.
Ok naman, pero sana mas maliit pa para mas discreet gamitin.
Maganda yung noise cancellation, kahit maingay sa paligid malinaw pa rin boses ko.
20 hours battery life, legit! Ginamit ko buong araw sa event, hindi ako nabitin.
20 hours battery life, legit! Ginamit ko buong araw sa event, hindi ako nabitin.
Medyo limited yung range, pag lumayo ako ng sobra nawawala yung signal.
20 hours battery life, legit! Ginamit ko buong araw sa event, hindi ako nabitin.
Ok naman, pero sana mas maliit pa para mas discreet gamitin.
Ok siya pero minsan may konting delay pag medyo malayo na yung phone.
Ang linaw ng tunog, di mo na kailangan ng setup na complicated. Plug and play lang talaga.
Ang linaw ng tunog, di mo na kailangan ng setup na complicated. Plug and play lang talaga.
Nagulat ako, kahit nasa kalsada ako malinaw pa rin yung audio.
Ginamit ko sa live selling, ang ganda ng tunog at stable yung connection.
20 hours battery life, legit! Ginamit ko buong araw sa event, hindi ako nabitin.
Ok siya pero minsan may konting delay pag medyo malayo na yung phone.
Ok siya pero minsan may konting delay pag medyo malayo na yung phone.
Ang linaw ng tunog, di mo na kailangan ng setup na complicated. Plug and play lang talaga.
Medyo limited yung range, pag lumayo ako ng sobra nawawala yung signal.
Maganda yung noise cancellation, kahit maingay sa paligid malinaw pa rin boses ko.
20 hours battery life, legit! Ginamit ko buong araw sa event, hindi ako nabitin.
Medyo limited yung range, pag lumayo ako ng sobra nawawala yung signal.
Ang linaw ng tunog, di mo na kailangan ng setup na complicated. Plug and play lang talaga.
Maganda yung noise cancellation, kahit maingay sa paligid malinaw pa rin boses ko.
- Tiny, but Mighty: Wireless lavalier microphone hohem MIC-01, adopting the advanced DSP Noise Cancellation algorithm, filters out ambient noise for clear audio. With LC3 Codec technology and an enhanced 48kHz/16bit sampling rate, you can count on its high-performance audio quality in virtually any recording environment.
Effortless Shutter Control & Enhanced Creativity
- Simplify your recording process with intuitive smartphone shutter control. Seamlessly capture moments and manage recordings with a single click, giving you unprecedented creative freedom and control.
Plug and Play
- Skip Bluetooth hassle! Plug the RX receiver into the lightning port, and you're good to go. Note: For iPads/iPhone 15 Series without a lightning interface, an official USB-C to Lightning adapter (NOT included) is required.
Support Backup Recording
- With built-in storage and a TF Card Slot on the TX transmitter, this wireless microphone can serve as a local audio backup. Note: TF storage card not included.
Noise Cancellation
- Choose from three distinct noise cancellation settings, ensuring crystal clear recordings even in challenging environments.
Ultra-Mini Charge & Store Two-in-One Design
- This wireless microphone is compact, weighing only 0.52 oz (15g) and less than 1cm in thickness. The charging case is designed for both charging & storing of two transmitters and the receiver for optimum portability.
Wide Compatibility
- Equipped with a 3.5mm audio jack, it allows connection to an external microphone. Compatible with smartphone/DSLR Camera/YouTube Video Recording Live Stream Podcast Interview Vlog (3.5mm TRS cable not included).
