
















Havit M22 Sandproof and Shockproof Wireless Speaker Black
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
★ Latest Bluetooth 4.2 Technology:
Support connect with Echo Dot & Alexa, Play Music from Amazon Music, Spotify, Pandora, iHeartRadio and Tune In. Advanced Bluetooth tech offers an extended 66ft connection range (without any obstacle), automatically reconnects to the device used last, make hands-free calls with the built-in mic.
Calling:
- No need to disconnect your phone to pick up calls, Built-in-mic and Auto-call answering technology comes included with speakers.
IPX5 Waterproof & Shockproof:
- IPX5 certified resist against water, silicone surface protection design, dustproof & shockproof, perfect for a party, camping, hiking, traveling, beach and more outdoor activities.
The top of the speaker houses the four buttons
which are centered in long vertical strips that run from the front to the back of the speaker. The volume up/down buttons (which double as next and previous track buttons) have an orange – or + and are a round bubble type button. The power and play buttons are black and it’s the power and play symbols that are extruded from the rubber to indicate they are buttons.
- Build in 5000mAh breakthrough rechargeable battery offers up to 20 hours of music enjoyment in 75% volume. Power bank function supported. Never worry about a long journey.
- DIY handle design, take the speaker in the way as you like, horizontal & vertical taking both supported, sporty looking, portable & convenient.
Finally, on the right side of the speaker is a rubber flap that, when opened, reveals the AUX port, LED indicator light, Micro-USB charging port, USB Type-A output, and MicroSD card slot.
Not just a Bluetooth speaker but a power bank too,
Charging your smartphone from the speaker is just as easy, simply open the flap and plug your smartphone into the USB-A port.
What’s in the box
- Havit M22 Wireless Speaker
- 3.5mm Audio Cable
- Micro Charging Cable