
GXCT SK-05 Magnetic Smartphone Tripod
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
GXCT SK-05 Magnetic Cell Phone Tripod
Compatible with MagSafe - Portable, Extendable, and Ideal for Vlogging and Travel
Multiple Scenarios Applicable
The magnetic phone tripod revolutionizes the way you capture memories. You may take high-quality photos, videos, and vlogs while capturing and sharing memories with ease. It's ideal for outdoor activities and travel. Say goodbye to blurry photos and unreliable tripods/selfie sticks, and embrace your photography potential.
Easy Installation & Unlock
The MagSafe tripod makes photography effortless. One touch to securely attach your phone, while one click to unlock, and easily extend the pole with a single pull (1.6m). With the magnetic phone tripod, you'll never miss a shot. Record memorable moments efficiently, anytime, anywhere.
Rich Expansion & Flexibility
The magnetic phone outperforms traditional iPhone tripods in terms of photo and video quality. Its stretchy clamp is equipped with two 1/4 openings for mounting LED lights and a microphone. Ideal for live broadcasts, video calls, speeches, and other events. With MagStick, you can take your smartphone film to the next level. 🌸 Camera also compatible (1/4" on the stick).
Convenient Remote Control
The magnetic phone tripod connects through Bluetooth for a quick and steady connection. Hands-free, take amazing selfies and photos from up to 10m (393.7 inches). There are no apps required. Ideal for group photography as well as scenic views. iOS and Android devices supported.
Compact & Portable
MagStick is a portable phone tripod that improves the quality of your images and movies. There are no cables or app downloads required. It's easy to pack and fits in a bag because it's made of robust materials. Ideal for any adventure or setting.
Using Methods
- Using MagSafe, directly attach iPhone 12, 13, 14, 15, or 16 series phones or cases.
- For phones other than the iPhone 12, 13, 14, 15, 16 series, attach the phone or case with the included metal ring for MagSafe compatibility.
- The one-click clamping arms provide universal compatibility with any phone.