

GXCT MA09 Selfie Stick with Detachable Bluetooth Remote
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
GXCT MA09 Selfie Stick with Detachable Bluetooth Remote Control
About this item:
Universal Phone & Camera & Action Camera Tripod with 3-in-1 Integrated Design. Featuring an upgraded and integrated design, the MA09 tripod expands itself for use with other smart devices beyond just phones. The adjustable clip on top can be expanded to fit universal phone clips between 2.5"-3.7"/65-95 mm, making it compatible with most smartphones, and can be retracted to store a camera through the 1/4" screw thread.
360° Rotating Balance Handle
Achieve 360° panoramic shooting, 180° up-and-down shooting, our phone, camera, and action camera tripod can adjust various angles for horizontal and vertical shooting, allowing you to capture the perfect shot. You can also attach an action camera or ring light, making it not only a phone tripod stand but also a sport camera/ring light stand.
Telescopic Design
The 8-section ABS-made tripod enables fast and fumble-free setup, easily extending from 18"/460mm to 71"/1800mm, which is longer than similar tripods on the market. No need to twist or lock to extend to a certain height, making it easier to meet your different shooting needs.
Type-C USB Rechargeable Wireless Remote Shutter
Free your hands and enjoy the fun of taking pictures remotely with the selfie stick tripod and remote control. It maintains a stable connection over long distances up to 40ft/12m and is compatible with most smartphones, such as Android and iPhone. It also supports Type-C charging, eliminating the need to replace the battery.
Wide Compatibility
The extendable tripod can work as a handle grip, selfie stick, or action camera tripod. It's mini and lightweight, benefiting from an adjustable holder and standard 1/4" screw thread. The vlog tripod is fully compatible with DSLR cameras (Nikon, Canon, Fujifilm, Sony), and also works well with iPhones, Samsung, Huawei, and more.
Features:
- Four-legged Structure, Stable for Shooting: The force is balanced and smooth, greatly enhancing the support force stability and not shaky.