







BOYA BY-WM4 PRO-K2 Two-Person Digital Camera-Mount Wireless Omni Lavalier Microphone System (2.4 GHz)
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
BOYA BY-WM4 PRO Wireless Microphone System
Overview
The BOYA BY-WM4 PRO-K2 is a compact entry-level wireless system with two lavalier microphones that offers an easy-to-use, cost-effective, and all-inclusive solution for recording two subjects to your camera, camcorder, or mobile device. The system delivers improved sound quality over the built-in mics on cameras and mobile devices, providing clear, intelligible speech for interviewers, journalists, YouTube/Instagram creators, TikTok personalities, vloggers, and more.
Product Highlights
- Digital 2.4 GHz system
- Designed for 2-person videos, interviews, and YouTube content
- Includes 2 omnidirectional lavalier microphones
- 2 bodypack transmitters
- Compact dual-channel receiver
- Plug-and-play operation, easy to use
- Adjustable gain and headphone monitoring
- 3.5mm cables for both camera and mobile device
- Runs up to 11.5 hours on AAA batteries
- Supports up to 8 systems simultaneously
- Up to 200' / 60m range (line of sight)
Innovative 2.4 GHz Wireless System
The BY-WM4 PRO combines a revolutionary design with an advanced 2.4 GHz wireless system to deliver stellar, broadcast-quality sound. It can be used in any country without concerns about frequency band restrictions.
Practical Functions and Versatility
The transmitter includes an omnidirectional lavalier microphone for crystal-clear audio. A line-in port provides the flexibility to capture more than one audio source. The receiver includes a 3.5mm headphone output with adjustable volume for real-time monitoring, even on devices without a headphone jack. It also supports mono/stereo output modes for separate channel recording.
Easy to Use and Carry
Simply turn on the transmitter, connect the receiver to your device, and pair them with a button press. The total weight of both transmitter and receiver is only 59g, making it lightweight and portable.
Package Includes
- 1 x RX4 Pro Receiver
- 2 x TX4 Pro Bodypack Transmitter
- 2 x Omnidirectional Lavalier Microphone
- 2 x Alligator-style Lavalier Mic Clip
- 2 x Foam Windscreen
- 1 x Camera-shoe mount
- 1 x 3.5mm TRS Cable for Cameras
- 1 x 3.5mm TRRS Cable for Mobile Devices