
BOYA BOYALINK Wireless Lavalier Microphone with Charging Box
RETURN AND REPLACEMENT POLICY
This policy is valid for the Philippines only.
At VMi Direct, we are committed to providing high-quality products and excellent customer service in accordance with the consumer protection standards set by the Department of Trade and Industry (DTI) and the Consumer Act of the Philippines (R.A. 7394).
✅ 1. 7-Day Replacement for Defective Products
If your purchased item has a manufacturing defect, you may return it for a replacement or exchange within 7 calendar days from the date of purchase.
This policy applies only to products that are found to be defective upon arrival or develop a verified manufacturing defect within the first 7 days of use.
⚠️ This policy does not cover “change of mind” returns, accidental damage, misuse, or normal wear and tear.
📄 2. Proof of Purchase Required
To qualify for a replacement, you must provide a valid proof of purchase, such as:
- Official receipt
- Sales invoice
- Order confirmation email
- Transaction record from our website
Without proof of purchase, we may not be able to process your replacement request.
📦 3. Condition of the Product
The item must be returned in original condition, which includes:
- Complete with original packaging and labels
- All accessories, manuals, cables, and freebies included
- No signs of physical damage, tampering, or improper use
- In a resalable (marketable) condition
Products that are damaged due to mishandling, modification, or incorrect installation will not be eligible for replacement.
❌ 4. Non-Covered Cases ("Change of Mind")
We do not accept returns or exchanges for:
- Change of mind
- Wrong color, size, or model selected
- Buyer’s remorse
- Products that are not defective
- Customer Misuse
- Improper Handling of the Customer
- Water Damages to Electronic Products
Please double-check your order before confirming your purchase.
🛠️ 5. Warranty & Service Center Guidelines
Some products (e.g., electronics, appliances, mobile devices) may come with a manufacturer’s warranty card that includes specific service terms.
In such cases:
- You may be directed to an authorized service center for inspection, repair, or replacement.
- The service center’s assessment will determine whether the issue is covered under warranty.
- VMi Direct will assist in coordinating the process and provide necessary documentation.
Please retain your warranty card and register your product (if required) as per the manufacturer’s instructions.
🏬 6. Store Discretion & Exceptions
While our policy follows DTI guidelines, VMi Direct reserves the right to:
- Approve or decline replacement requests based on verification
- Offer store credit or alternative solutions in special circumstances
- Update this policy with prior notice, in compliance with Philippine consumer laws
Any exceptions are at the sole discretion of VMi Direct and are not guaranteed.
📞 7. How to Request a Replacement
- Contact our Customer Support within 7 days of purchase:
- Email: support@vmidirectph.com
- Hotline: +63923-6039512 / +639764561295
2. Provide:
- Order number
- Proof of purchase
- Photos/videos showing the defect
- Description of the issue
3. Our team will assess your claim and guide you through the next steps—either a direct replacement or referral to a service center.
BOYA BOYALINK 2.4GHz Dual Wireless Lavalier Microphone
Product Introduction
BOYALINK is a wireless microphone system with dual 2.4G channels. Equipped with USB-C, Lightning, and 3.5mm TRS connectors, BOYALINK is the ultimate solution for content creators who demand high-quality audio recording without the hassle of multiple connectors or adapters. Its all-in-one storage design, dual-channel wireless technology, and easy-to-use setup make it the ideal choice for anyone looking to take their audio recording to the next level.
Key Features
- All-In-One Storage, Fits All Scenarios
- Ultra-Long Battery Life
- Ready for Use Right Out of the Case
- One Step to Open the Noise Reduction Function
- Sound Like a Professional
- Charge Your Device While in Use
- Customize the Sound You Want
- Dual-Channel Recording
- Automatic Frequency-Hopping Technology, Powerful Anti-Interference
- User-Friendly Buckle Design
Specifications
- Item Weight: 150 grams / 5.3 ounces
- Microphone Form Factor: Lavalier
- Minimum Frequency: 20 Hz
- Maximum Frequency: 20 KHz
- Frequency Response: 20 KHz
- Frequency Range: 2.4GHz
- Noise Level: 85 dB
- Signal-to-Noise Ratio: 85 dB
- Number of Channels: 2
- Power Source: Battery Powered
- Number of Batteries: 3 Lithium Metal batteries (included)
- Material: Acrylonitrile Butadiene Styrene
- Hardware Platform: Camcorder, Camera, Smartphone
- Item Dimensions (L×W×H): 7.87 x 7.87 x 3.94 inches
- Product Model Number: BOYA LINK
Images
Use Cases
Ideal for video recording, vlogging, interviews, live streaming, TikTok, blogging, and more. Compatible with Android, iPhone, iPad, cameras, and DSLRs.